Company / Organisation Website Add your website address, if available.
Organisation’s Country / Region Enter the location of your organisation or contact team.
Company Size Briefly describe your team’s size, or leave blank.
Customer Type Choose your organisation’s main business type. Please choose OTA / Mobility Platform Bank / Benefit Provider Airline / Aviation Service Provider Hotel Concierge / Hotel Group Travel Agency / DMC Company Talent Agency Event Organiser Other
Other Customer Type (optional) Please specify: briefly describe your organisation’s work.
Job Title For example, administration, procurement, concierge or technical integration.
Travel Dates Enter a date or date range, or write “To be confirmed”.
Pickup Times / Service Windows Use local time at the journey location, or write “To be confirmed”.
Pickup, Drop-off / Route List known addresses or locations; for cross-border travel, include the origin and destination cities.
Expected Passenger Numbers An estimate is fine; a full passenger list is not needed.
Luggage Quantities & Sizes Mention large luggage or other items requiring space.
Does the Journey Include Airport Transfers? (optional) Choose Yes if airport pickup or drop-off is involved. Please choose Yes No To be confirmed
Flight / Arrival Details For an airport pickup, add the flight and arrival date if known.
Journey Format Choose the closest match to your schedule. Please choose Point-to-point Hourly Multi-stop Multi-day To be confirmed
Daily Itinerary & Stops List addresses, arrival times and time at each stop for each day; add details later if undecided. Add known details for multi-stop or multi-day travel.
Itinerary Contact If different from the contact above, name the person coordinating reception and how to reach them.
Greeting & Special Requests For example, greeting arrangements, driver language, dress or continuity of driver; all require advance confirmation.
Event / Conference Name A working project name is fine.
Venues, Hotels & Pickup Points List known locations and the journeys connecting them.
Passenger Groups & Service Windows Give group sizes, arrival / departure times and service hours.
Vehicles / Runs Add numbers if known, or write “To be confirmed”.
On-site Contact Name the designated person and their contact details, if available.
Special Arrangements For example, unusual service hours, on-site coordination or standby vehicles; these require project-specific confirmation.
Usual Event Types (optional) For a partnership enquiry, describe the events you typically arrange; a specific event is not required.
Usual Service Windows (optional) Give the hours typically needed, or write “To be confirmed”.
Service Markets / Areas Service Areas Tell us where you would like transport arranged. Name the cities where transport is required.
Routes / Products Regular Routes For example, airport–hotel transfers, business hire or cross-border routes. List usual airports, hotels or other destinations.
Expected Volume / Frequency Expected Frequency An estimate is fine; state whether it is per month, per event or another period. An estimate and the relevant period are sufficient.
Target Start Date Tell us when you would like to start or trial the arrangement, or write “To be confirmed”.
Preferred Working Method (optional) This indicates what you would like to discuss; it does not activate an account or API access. Please choose Business / Trade Portal API Integration Manual Coordination A Combination To Be Discussed
Does the Combined Method Include API Integration? (optional) Choose Yes to add your API requirements, or To be confirmed if undecided. Please choose Yes No To be confirmed
Booking Party Tell us whether the bank, service provider or passenger makes the booking.
Paying Party Tell us who pays for transport.
Is a Connection to a Benefits System Needed? This records your requirement only; arrangements need confirmation. Please choose Yes No To be confirmed
Airport Stations & Onward Destinations Name the airports and cities you need.
Service Windows Describe the hours or flight schedules involved.
Demand Pattern Is this a regular or ad hoc requirement? Please choose Regular Ad hoc Both To be confirmed
Hotel / Group Name Add this if it differs from the company name.
How Do You Currently Book for Guests? Briefly describe the concierge booking and handover process.
Paying Party Choose the arrangement you would like to discuss. Please choose Guest Hotel Depends on the Journey To be confirmed
Is Group System Integration Needed? You can start by discussing the portal or manual coordination. Please choose Yes No To be confirmed
Integration Direction Describe which system would initiate the connection or whether an intermediary is involved; “To be confirmed” is fine.
Desired Operations Describe the tasks you want to connect. Available capabilities need separate confirmation.
Current System A name or brief description is sufficient; a full interface specification is not required.
Other Details Add anything else that needs confirming. Do not include passports, payment details, credentials or full passenger lists.