Booking & enquiries
All bookings, quotations, payments and trip arrangements are handled online and by messaging. We do not operate a walk-in office — please contact us through the channels below rather than visiting in person.
Customer service 24/7: instant replies 08:00–23:00 Hong Kong time; limited support from 23:00 to 08:00, with messages received and handled as soon as possible. After booking you can leave a message any time in the chat on your My order page, and your driver joins the same chat once confirmed; overnight, if a driver does not respond, the system reminds the driver and alerts our dispatch team.
About Mayline: Hong Kong Travel Agent Licence 351203, the same car across the bridge, and how a booking is confirmed.
After booking, use the chat on your My order page to message us in your own language, and our customer service replies are translated into your language and confirmed by our team before sending.
WhatsApp (fastest)
Message us to enquire or book.
+852 9297 6369
mayline@mayline.com.hk
Enquiries, bookings, corporate accounts, invoicing and contracts.
Travel agencies, DMCs and companies: Travel trade & corporate accounts, or fill in the partner enquiry form.
Phone
Legal name
MAYLINE TRAVEL SERVICES LIMITED
美佳旅遊有限公司
Travel Agent Licence No. 351203
Correspondence address
Room 105, 1/F, W212, 212 Texaco Road, Tsuen Wan, New Territories, Hong Kong
⚠ This is our correspondence address, not a retail branch. It is not staffed for customer visits and we cannot take bookings in person.
Areas served
Hong Kong–Macau private cars, cars around Macau, Hong Kong chauffeur hire and airport transfers, Macau–Guangdong cross-border cars, and Hong Kong ⇄ mainland China private cars.
Company profile
- Legal name
- MAYLINE TRAVEL SERVICES LIMITED / 美佳旅遊有限公司
- Trading name
- Mayline (美佳旅遊)
- Established
- Since 1990
- Travel Agent Licence No.
- 351203 · Check the Travel Industry Authority register
- Industry registers
- Travel Industry Council of Hong Kong (TIC) travel agent listing
International Chinese Tourist Association (ICTA) member roster (browse under the letter M) - Landline
- +852 2891 9468 (the number listed with the TIA, TIC and ICTA)
- Customer service / WhatsApp
- +852 9297 6369 (support hours are shown above)
- mayline@mayline.com.hk (customer contact, bookings, quotes)
info@mayline.com.hk (the address used in the TIA and ICTA registrations) - Correspondence address
- Room 105, 1/F, W212, 212 Texaco Road, Tsuen Wan, New Territories, Hong Kong (the address registered with the TIA; not a retail branch, no walk-in service)
Tell us your journey, get a confirmed price
Send us the date, time, number of passengers, pickup and drop-off points, and we will come back with a price for that journey.